Terms and Conditions
Effective Date: 02-03-2026
Company Name : One Connect London Ltd
Company No : 16952075
Website: https://oneconnectedu.com/
1. Introduction
These Terms and Conditions ("Terms") govern your use of the website https://oneconnectedu.com/ and the services provided by One Connect London Ltd ("Company", "we", "our", "us").
By accessing our website or using our services, you agree to be legally bound by these Terms.
If you do not agree, you must not use our services.
2. About Us
One Connect London Ltd is a student consultancy firm registered in England and Wales.
Registered Office: [Insert Registered Address]
Email: [Insert Contact Email]
We provide education consultancy, student placement, and related advisory services.
3. Our Services
We provide services including but not limited to:
University and college application assistance
Course and institution guidance
Personal statement support
Visa and immigration guidance (where applicable)
Scholarship and funding advice
General education consultancy
We do not guarantee admission, visa approval, or scholarship awards, as these decisions are made solely by educational institutions and relevant authorities.
4. Client Responsibilities
By engaging our services, you agree that:
All information and documents you provide are accurate, complete, and truthful.
You will promptly provide requested documents.
You understand that providing false information may result in application rejection or visa refusal.
You remain responsible for final decisions regarding applications and enrolment.
We are not liable for consequences resulting from inaccurate or incomplete information provided by you.
5. Fees and Payments
Our service fees will be communicated prior to engagement.
Fees must be paid as agreed before submission of applications (unless otherwise stated in writing).
Certain services may be non-refundable once work has commenced.
University application fees, visa fees, and third-party charges are payable directly by the student unless otherwise agreed.
Refund policies, if applicable, will be provided in writing before payment.
6. No Guarantee of Outcomes
While we provide professional guidance and support, we do not guarantee:
Admission to any institution
Visa approval
Scholarships or funding
Specific academic outcomes
All decisions are made by third-party institutions and authorities.
7. Limitation of Liability
To the fullest extent permitted under English law:
We shall not be liable for indirect, incidental, or consequential losses.
Our total liability shall not exceed the total fees paid to us for the relevant service.
We are not responsible for decisions made by universities, colleges, embassies, or immigration authorities.
Nothing in these Terms excludes liability for death, personal injury, or fraud.
8. Data Protection
We process personal data in accordance with our Privacy Policy and applicable UK data protection laws.
For regulatory guidance on data protection rights, you may refer to the Information Commissioner's Office.
9. Confidentiality
We will treat your personal documents and information confidentially and share them only where necessary to provide services (e.g., with educational institutions or relevant authorities).
10. Intellectual Property
All content on https://oneconnectedu.com/, (https://oneconnectedu.com/) including text, graphics, logos, and materials, is the property of One Connect London Ltd unless otherwise stated.
You may not reproduce, distribute, or use our materials without prior written permission.
11. Website Use
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorised access to our systems
Introduce malicious software
Copy or exploit website content for commercial purposes
We reserve the right to suspend or restrict access where misuse occurs.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
13. Termination of Services
We reserve the right to terminate or suspend services if:
You breach these Terms
You provide false or misleading information
Fees remain unpaid Any outstanding fees will remain payable.
14. Force Majeure
We shall not be liable for failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to government restrictions, immigration rule changes, strikes, pandemics, or natural disasters.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Complaints Procedure
If you are dissatisfied with our services, please contact us at:
Email: [Insert Contact Email]
We will aim to respond within a reasonable timeframe.
17. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on our website with an updated Effective Date.
18. Contact Information
One Connect London Ltd
Registered Address: London, United Kingdom
Email: info@oneconnectedu.com
Website: https://oneconnectedu.com/
