Privacy Policy
Effective Date: 02-03-2026
Company: One Connect London Ltd
Company No : 16952075
Website: https://oneconnectedu.com/
1. Introduction
One Connect London Ltd ("we", "our", "us") is a student consultancy firm based in the United Kingdom. We provide education advisory and student placement services to individuals seeking admission to educational institutions.
We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, process, and protect your personal data when you use our website or services.
2. Data Controller
For the purposes of UK data protection law, the data controller is:
One Connect London Ltd
Email: [Insert Email Address]
Registered Address: [Insert Registered Office Address]
3. Personal Data We Collect
Because we operate as a student consultancy firm, we may collect the following categories of personal data:
A. Identity & Contact Information
Full name
Date of birth
Gender
Nationality
Email address
Phone number
Residential address
B. Academic Information
Academic transcripts
Certificates and qualifications
Personal statements
References
English language test results (e.g., IELTS)
C. Immigration & Identification Data
Passport details
Visa status and immigration history
National ID documents
D. Financial Information
Payment details
Billing address
Sponsorship or funding information
E. Technical & Usage Data
IP address
Browser type
Device information
Website usage data
Cookies and tracking technologies
4. Special Category Data
In some circumstances, we may process sensitive personal data (e.g., health information, disability information, or criminal record data) where required for university applications or visa processes.
We only process such data:
With your explicit consent, or
Where necessary to meet legal obligations
5. How We Use Your Personal Data
We use your personal data to:
Provide student consultancy and placement services
Submit applications to universities, colleges, and educational institutions
Communicate with institutions on your behalf
Assist with visa and immigration processes
Process payments
Respond to enquiries
Improve our website and services
Send marketing communications (where consent is given)
Comply with legal and regulatory requirements
6. Legal Basis for Processing (UK GDPR)
We rely on the following lawful bases:
Contractual necessity – to provide consultancy services
Consent – for marketing and sensitive data processing
Legitimate interests – to operate and improve our business
Legal obligation – immigration and regulatory compliance
7. Sharing of Personal Data
We do not sell your personal data.
We may share your personal data with:
Universities, colleges, and educational institutions
Scholarship providers or sponsors
Immigration advisors and relevant government authorities
IT service providers and cloud storage providers
Payment processors
Marketing and analytics providers
This includes:
Google Analytics – for website analytics
Meta Platforms, Inc. – for advertising and remarketing services
All third parties are required to process your data securely and lawfully.
8. International Data Transfers
As we work with international educational institutions, your personal data may be transferred outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, including:
UK-approved Standard Contractual Clauses
Transfers to countries with adequacy regulations
9. Data Retention
We retain student records:
For the duration of our contractual relationship
For up to 6 years after completion of services (for legal and regulatory purposes)
Longer where required by law
10. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Request erasure ("right to be forgotten")
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
You also have the right to lodge a complaint with:
Information Commissioner's Office
Website: https://ico.org.uk (https://ico.org.uk/)
To exercise your rights, contact: [Insert Email Address]
11. Data Security
We implement appropriate technical and organisational measures to safeguard personal data, including secure storage systems and restricted access controls.
However, no method of online transmission is 100% secure.
12. Marketing Communications
We may send marketing communications where you have consented. You may unsubscribe at any time using the link in our emails.
13. Cookies
Our website uses cookies to enhance user experience and for analytics and advertising purposes. You can control cookies through your browser settings.
(We recommend publishing a separate Cookie Policy.)
14. Children’s Data
Where we provide services to applicants under 18, we may require parental or guardian consent before processing personal data.
15. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
16. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
One Connect London Ltd
Email: info@oneconnectedu.com
Registered Address: London, United Kingdom
Website: https://oneconnectedu.com/
